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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-25-2012 02:53 PM

HP Recommended

HP Officejet 6700 Premium e-All-in-One Printer

Windows 7 64-bit

Scan to Computer not working, although other functions are fine (printing, copying)

5 REPLIES 5

‎08-27-2012 10:02 AM

HP Recommended

Hello chunwah

 

How is the printer and computer connected?

 

Have you tried running the HP Print and Scan Doctor? If not I suggest it as it is a diagnostic utility that can sometimes resolve problems like what you are experiencing. http://www.hp.com/go/tools

 

Also what happens when you go to "Manage Scan to Comptuer"?

Manage Scan to Computer

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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‎12-28-2013 11:44 AM - edited ‎12-28-2013 11:47 AM

HP Recommended

Office Jet 6700  For whatever reason I cannot enable scan to computer --it previously worked when i installed the printer

 

I have Mac Desk Top

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‎01-09-2014 01:53 PM

HP Recommended

Hello usetax,

 

I understand you are having a problem when trying to scan to your computer from your HP OfficeJet 6700. Can you please let me know which Operating system you are using? Are you getting any error messages on the computer or printer? Have you tried running the Scan to Email Wizard in the HP Printer Assistant (6700 printer icon)?

 

I will watch for your reply.

 

Thank you,

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎04-20-2014 03:41 PM

HP Recommended

Same issue, new printer, can't find enable scan.

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‎12-03-2016 05:07 PM

HP Recommended

Found the webscan setting on the Embedded Web Server page that you get to using the printer's IP address in your internet browser.  Go to the settings tab and then select Administrator Settings on left.  That shold bring up a list of settings including webscan.

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