How to enable Webscan that was disabled. (2253 Views)
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Honor Student
chunwah
Posts: 4
Member Since: ‎10-05-2010
Message 1 of 5 (2,253 Views)

How to enable Webscan that was disabled.

HP Officejet 6700 Premium e-All-in-One Printer

Windows 7 64-bit

Scan to Computer not working, although other functions are fine (printing, copying)

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 5 (2,228 Views)

Re: How to enable Webscan that was disabled.

Hello chunwah

 

How is the printer and computer connected?

 

Have you tried running the HP Print and Scan Doctor? If not I suggest it as it is a diagnostic utility that can sometimes resolve problems like what you are experiencing. http://www.hp.com/go/tools

 

Also what happens when you go to "Manage Scan to Comptuer"?

Manage Scan to Computer

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Student
usetax
Posts: 1
Member Since: ‎12-28-2013
Message 3 of 5 (677 Views)

Re: How to enable Webscan that was disabled.

[ Edited ]

Office Jet 6700  For whatever reason I cannot enable scan to computer --it previously worked when i installed the printer

 

I have Mac Desk Top

HP Support Agent
HevnLgh
Posts: 2,407
Member Since: ‎09-03-2013
Message 4 of 5 (622 Views)

Re: How to enable Webscan that was disabled.

Hello usetax,

 

I understand you are having a problem when trying to scan to your computer from your HP OfficeJet 6700. Can you please let me know which Operating system you are using? Are you getting any error messages on the computer or printer? Have you tried running the Scan to Email Wizard in the HP Printer Assistant (6700 printer icon)?

 

I will watch for your reply.

 

Thank you,

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HevnlghHelP
I work on behalf of HP
Intern
thomasr1950
Posts: 129
Member Since: ‎02-15-2010
Message 5 of 5 (317 Views)

Re: How to enable Webscan that was disabled.

Same issue, new printer, can't find enable scan.

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