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I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan (99 Views)
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Student
F54321
Posts: 3
Registered: ‎02-24-2012
Message 1 of 5 (99 Views)

I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan

I was using HP Officejet 6310 All-in-One for printing, scaning and faxing with Dell XP computer. Recently I purchased Dell Laptop XPS 17 Window 64 bits. Because this printer is not compatible with Window 7 I downloaded driver Window 7 for this Printer. Now I can Print but I can not Fax and Scan. Please, advice me. Thank you.

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Paul_Tikkanen
Posts: 22,549
Registered: ‎07-13-2010
Message 2 of 5 (97 Views)

Re: I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan

Hi:

 

Did you download the full feature driver and software package for your printer?

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...

 

That should contain the software for scanning and faxing.

 

Paul

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Student
F54321
Posts: 3
Registered: ‎02-24-2012
Message 3 of 5 (90 Views)

Re: I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan

Dear Paul,

Thank you very much for your advice.

It works and now I have Scan also; however this Download does not include Fax.

Regards,

Felix.

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Paul_Tikkanen
Posts: 22,549
Registered: ‎07-13-2010
Message 4 of 5 (84 Views)

Re: I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan

You're welcome, Felix. 

 

Sorry the software doesn't have everything you needed.

 

Paul

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Student
F54321
Posts: 3
Registered: ‎02-24-2012
Message 5 of 5 (81 Views)

Re: I can't with downloaded driver Window7 for HP Officejet 6310 All-in-One use Fax and Scan

Paul,

Thank you again.

I found function Scan in the Download you gave me. I will be using HP Officejet 6310 All-in-One itself for function Fax.

Thank you very much for your help again.

Regards,

Felix.

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