I cannot scan as a pdf on ny HP Officejet 7410 all in one (947 Views)
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Honor Student
shmcafee
Posts: 3
Registered: ‎04-26-2011
Message 1 of 6 (947 Views)

I cannot scan as a pdf on ny HP Officejet 7410 all in one

After connecting the HP Officejet 7410 to my new Dell computer, I no longer had a choice to scan as a pdf.

 

Grad Student
wade1027
Posts: 234
Registered: ‎04-12-2011
Message 2 of 6 (942 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

Hi shmcafee

 

Are you scanning via front panel or from within Solution Center.

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Honor Student
shmcafee
Posts: 3
Registered: ‎04-26-2011
Message 3 of 6 (941 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

solution center

Grad Student
wade1027
Posts: 234
Registered: ‎04-12-2011
Message 4 of 6 (938 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

You should see scan document or document to file, and there should be a PDF icon to the left of the shortcut.  If not you may have to create a custom scan shortcut which is easy.  On the right side under  "Scan Shortcut Settings" you want to click the drop down arrow for File Type, you should see PDF or PDF-Searchable, select it then Save Shortcut.

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Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.

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Honor Student
shmcafee
Posts: 3
Registered: ‎04-26-2011
Message 5 of 6 (929 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

pdf is not listed under file type

Grad Student
wade1027
Posts: 234
Registered: ‎04-12-2011
Message 6 of 6 (924 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

When you first open Solution Center (SC) did you select Scan Document or Scan Picture...

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Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.

I am an HP employee.
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