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Honor Student
shmcafee
Posts: 3
Member Since: ‎04-26-2011
Message 1 of 6 (1,084 Views)

I cannot scan as a pdf on ny HP Officejet 7410 all in one

After connecting the HP Officejet 7410 to my new Dell computer, I no longer had a choice to scan as a pdf.

 

Grad Student
wade1027
Posts: 234
Member Since: ‎04-12-2011
Message 2 of 6 (1,079 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

Hi shmcafee

 

Are you scanning via front panel or from within Solution Center.

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Honor Student
shmcafee
Posts: 3
Member Since: ‎04-26-2011
Message 3 of 6 (1,078 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

solution center

Grad Student
wade1027
Posts: 234
Member Since: ‎04-12-2011
Message 4 of 6 (1,075 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

You should see scan document or document to file, and there should be a PDF icon to the left of the shortcut.  If not you may have to create a custom scan shortcut which is easy.  On the right side under  "Scan Shortcut Settings" you want to click the drop down arrow for File Type, you should see PDF or PDF-Searchable, select it then Save Shortcut.

________________________________________________________
Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.

I am an HP employee.
Honor Student
shmcafee
Posts: 3
Member Since: ‎04-26-2011
Message 5 of 6 (1,066 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

pdf is not listed under file type

Grad Student
wade1027
Posts: 234
Member Since: ‎04-12-2011
Message 6 of 6 (1,061 Views)

Re: I cannot scan as a pdf on ny HP Officejet 7410 all in one

When you first open Solution Center (SC) did you select Scan Document or Scan Picture...

________________________________________________________
Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.

I am an HP employee.
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