HP Support Forums
Join in the conversation.
09-06-2011 02:48 PM
Well, this document should at least allow you to scan to your computer, just not from the printer itself:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
09-07-2011 02:30 PM
This thread might have information you need.
09-19-2011 03:31 AM
I do not see any such icon.
I managed to find scan settings in the Start Menu. I clicked on a button for "Scan To Settings".
It gave me the same problem I have had trying this before, that is, a permanent hourglass on the desktop with a window that will not disappear unless i reboot the computer.
This is getting very frustrating.
All I want to do is use the scanner feature.
I guess i will have to use the "Scan from Windows" workaround.
I saw in the thread there was a link to another thread and in that thread there were instructions for creating a link to activate the "Scan To" settings. Next time i have another hour I will look at it.
Any other suggestions?