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Honor Student
Rolandva
Posts: 2
Member Since: ‎05-01-2014
Message 1 of 2 (91 Views)

I down loaded app 2540 and I have a2542my scanner dose not work

I have a iPad trying to get a hp wireless printer to work hp 2542 but the app it loads is a 2540 and scanner wont work
HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 2 of 2 (58 Views)

Re: I down loaded app 2540 and I have a2542my scanner dose not work

 Hi Rolandva,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Deskjet 2542 All-in-One Printer and getting the scanning working on it. Here is a link to the HP Print and Scan Doctor. The HP Print and Scan Doctor will run a check on your system and install the necessary files need to work the scanner.

 

Hope this helps.

 

Thanks.

 

 

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