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I have tried everything suggested to get my scanner working, but nothing seems to resolve this prob (55 Views)
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richlady39 Student
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richlady39
Posts: 1
Registered: ‎02-02-2012
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I have tried everything suggested to get my scanner working, but nothing seems to resolve this prob

‎02-02-2012 03:25 PM

All of a sudden - after a very long time - my scaner is not working on my Office Jet 7210 All-in-one -- I have disconnected it, reinstalled software. turned it on and off numerous times, yet nothing seems to resolve the problem..  I am totally annoyed.  This has happened in the past and I've done exactly what I did when it happened before, yet it's not resolved. 

 

It tells me I need to ru "device Feature" - no idea what that means.  I need help w/this....pronto!!!!!

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