HP Support Forums
Join in the conversation.
03-20-2012 05:52 AM
I downloaded the all in one software for my HP Photosmart B110 so that I could install the software to use the scanner but when I came to run and install the software the display offered me one option - EXIT....
Is this because my PC is running Windows 8 Consumer Preview??? ... I would have thought HP would be well on top of this...
So I tried to send the support guys an email.... errr you have to provide SN and Product No.... their useless form checks and insists that the product No should be 6 digits .... NOOOO mine is 5 digits ..... GOD I wish someone at HP would get their act together.... its stuff like this that makes me switch to other brands...... there is NO way you can send anyone at HP an email ... anyone know the CEO email address????
Any help would be appreciated
04-18-2012 12:32 PM
Have you put this same question into the Windows 8 forum? I know that HP is not releasing drivers until Windows 8 is actually released by Microsoft. We don't have the version you are testing until you do, so we can't develop drivers ahead of time.
Windows 8 could have a driver for your printer so you would just attach the printer by USB and see what happens.
Please mark the post that solves your problem as "Accepted Solution"
04-18-2012 02:59 PM