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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-16-2017 10:16 AM

HP Recommended
Product: Officejet pro 8610
Operating System: macOS 10.12 Sierra

Help!

After installing Mac Sierra on my computer I can no longer save a scan with my Officejet pro 8610.

The scan works fine but i'm unable to save it?

Is there a cure for this problem?

Thank you in advance for your speedy reply to my concern.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2017 12:20 PM

HP Recommended

Hi,

Please use ShlomiL's instructions on the following post:

    http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Connectivity-issue-for-scanning-again/m-p/5...

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎01-16-2017 12:20 PM

HP Recommended

Hi,

Please use ShlomiL's instructions on the following post:

    http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Connectivity-issue-for-scanning-again/m-p/5...

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-16-2017 12:27 PM

HP Recommended
Yes! Thank you, Thank you. Works great now! Much appreciated!
Was this reply helpful? Yes No
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