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06-21-2010 10:00 PM
Just unpacked my fathers day present--HP Deskjet F4440. Everything works great except the OCR software is evidently not installed. The help files give directions on how to save a scan as editable text but the options they say to take are not available on the screen.
Any help form the HP Support Family would be greatly appreciated!
Solved! Go to Solution.
06-22-2010 01:15 AM
After several hours of searching this forum I come across this link:
According to a support document also available at the site above:
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit)
I am using Windows 7 Home Premium (64-bit) and it works for me as well
One of the following printer series must be installed using the “Full Feature Software and Drivers” solution in order to receive this update.
HP Deskjet F2400 series
HP Photosmart C309g-m series
HP Photosmart C309n-z series
HP Photosmart C4700 series
*HP Photosmart C4600 series
*Must have upgraded to HP Software v13 or v14
08-23-2010 02:24 AM
Thanks for this information! That helped me to get OCR at least for English ... However, I bought my printer in China and I would really like to have OCR for Chinese simplified. Anyone knows how to do that?
12-03-2010 03:45 AM
Thank you very much.
I have a Photosmart Premium C309g-m on Windows-7 64-bit and this fix works for me. Why on earth do HP make this so difficult?
The OCR software you are installing actually comes from I.R.I.S
Just to add that once you have installed the OCR software you can open the scanned document in Word (for editing) or save it as a searchable pdf. You initiate the OCR scan by using the HP Solution Centre software which will now have some new options under the "Scan Document" button.
03-14-2011 08:36 AM
I am crying to recover documents done of which I have not saved. I would like to scan and edit them, but so far I have not been able to. Whow can I do this? What must I do?