HP Support Forums
Join in the conversation.
01-24-2012 08:41 AM
I place a picture on the scanner (for example a 5x7 size) and for some reason only 1/2 of it ends up in the file on the computer - on a 8x10 only the top quarter is on the scan - I feel silly but cannot figure this out - Please help - Thanks, Susan
01-24-2012 03:48 PM
Run the HP scanning software and stop at the screen that offers the file type. In the upper right, there is a selection for image size. Is the size set to something smaller than letter?
Please mark the post that solves your problem as "Accepted Solution"
01-08-2013 07:38 PM
Where do I exactly get this software? Did it come with the printer or what? Because I have no recollection of a software like this coming with my printer.
01-09-2013 02:14 PM
Envy software can be found at www.hp.com/support
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP