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Honor Student
maranatha
Posts: 2
Member Since: ‎09-21-2011
Message 1 of 8 (4,787 Views)

Need expert help with HP Scanjet 8200 with Windows 7

I've tried to download drivers to use my HP Scanjet 8200 with Windows 7 without success.

Tutor
l0ri3
Posts: 21
Member Since: ‎03-31-2011
Message 2 of 8 (4,784 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

hi,

 

you can download the windows 7 drivers from this link.

what error shows when you try to install the software?

You have to note the system type that the windows 7 is running. 

Is it 64-bit or 32-bit.

 

l0ri3

~Though i work with HP my posts and replies are my own and not from HP.~

Honor Student
maranatha
Posts: 2
Member Since: ‎09-21-2011
Message 3 of 8 (4,773 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

Dear Expert: Thank you for sending the link. I tried it before contacting you and have just tried it again. It takes me to where is shows software that is compatable with Windows 7 for the HP ScanJet 8200. Instead of having a place to click for download, it says "Obtain software." When I click on this it takes me back to Drivers and software. It's a merry-go-round that never takes me to where I can download the software. PLEASE help me solve the problem. T H A N K  Y O U !

Student
43n9sgbt
Posts: 1
Member Since: ‎10-21-2011
Message 4 of 8 (4,742 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

I have a Scanjet 8200 with Win 7 64 bit. Using the diagnostic utility I'm told to install the full feature software. It also says the driver is corrupted.

 I have removed the drivers and reinstalled them and yet it doesn't fix the problem  Also all I can find is the basic drivers. I have installed them several times and it didn't do any good.

Provost
ShlomiL
Posts: 10,072
Member Since: ‎01-03-2011
Message 5 of 8 (4,732 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

[ Edited ]

Hi.

The Following document states that only a basic driver is Officially provided for Windows7 however Installing the Vista Full Feature Software will be possible for most of the situations.

 

I summarized the steps for you, including the direct download link below:

*Make sure the Scanner USB is not connecting while performing the steps below.

 

Download and save the Vista installation below on your PC desktop by clicking the Download button:

http://ftp.hp.com/pub/softlib/software8/COL17370/sj-50459-1/setup_full_8200.exe

 

Once the file download is complete, right-click the setup_full_8200.exe file which will appear on your desktop.

Click Troubleshoot compatibility from the menu.

A Windows Wizard will Appear.

  1. click the Troubleshoot program option,
  2. Check the The program worked in earlier versions of Windows but won’t install or run now box. Click Next .
  3. Selec tWindows Vista (exactly as is - without any service pack). Click Next .
  4. click Start the program .
  5. Follow the installation instructions.
  6. Once the installation has been complete, cancel the Test compatibility settings for the program screen which should remain open.

Regards,

Shlomi

 

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Pet Student
Student
Pet
Posts: 1
Member Since: ‎02-20-2012
Message 6 of 8 (4,593 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

The above solution didn't work when trying to install on a Windows 7 32-bit workstation.  Please help. 

 

Thanks in advance.

Student
krrramya
Posts: 1
Member Since: ‎05-21-2012
Message 7 of 8 (4,381 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

This above solution didnt work for Windows 7 (64 bit) also. It is giving the following error.

 

scanner_error.jpg

Provost
pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 8 of 8 (4,362 Views)

Re: Need expert help with HP Scanjet 8200 with Windows 7

Hi krrramya,

 

Follow the steps in the document below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c03129972

 

You can also download the basic driver from the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15...

I am an HP employee.

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