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New Scanjet G4010 makes "Clicking" noise upon powering up (rata tat tat type of noise) (819 Views)
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Student
SkyU
Posts: 1
Registered: ‎05-26-2009
Message 1 of 1 (819 Views)

New Scanjet G4010 makes "Clicking" noise upon powering up (rata tat tat type of noise)

I have a new scanjet G4010. If I just turn on the power it makes a loud "clicking" noise (7-8 clicks / rata tat tat type noises - very fast) before it becomes quiet.

 

If I plug in USB, the computer finds it however if I try to scan something - it does the same clicking noise.

 

In my old scanner, there used to be a "protection" tab that I could engage/disengage to help secure the printer during transportation. Does this HP scanner perhaps have something similar?

 

If i plug in USB, the scanner is found - however when I go to scan, it makes the same rata tat tat sound.

 

Any help appreciated.

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