• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-20-2017 10:26 AM

HP Recommended
Product: HP Envy 5544
Operating System: Microsoft Windows 10 (64-bit)

I am unable to find the instruction how to scan multiple pages into one pdf file! I know I need to do this from the PC, not from the printer's touchscreen (for which single pages are scanning into single files). However there don't seem to be instructions. Any ideas for me please?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2017 11:58 AM

HP Recommended

Hi,

Open the HP Envy 5540 software and click on Scan a document or photo.

Select Save as PDF, set the Resolution as 300 DPI or below and ensure the box to Show Viewer is checked.

 

Press Scan, within the scan preview dialog click the plus button to scan additional pages and press Save once you are done.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎02-20-2017 11:58 AM

HP Recommended

Hi,

Open the HP Envy 5540 software and click on Scan a document or photo.

Select Save as PDF, set the Resolution as 300 DPI or below and ensure the box to Show Viewer is checked.

 

Press Scan, within the scan preview dialog click the plus button to scan additional pages and press Save once you are done.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-20-2017 12:48 PM

HP Recommended

Many thanks! Cracked it! Very simple instructions worked first time!

Was this reply helpful? Yes No

‎04-15-2019 10:38 AM

HP Recommended

This sounds really stupid but where do I find the HP software?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.