01-18-2013 03:10 AM
Window 7 64-bit. The scanner talks to the PC and I can scan a few pages in duplex using the document feeder, but then the job just stops with an error. No error code is given on the scanner or the PC. I am using the TWAIN driver, as the WIA driver doesn't give a duplex function.
02-21-2013 05:50 PM
David, so when you are trying to duplex scan multiple pages the machine stops and gives you an error code - is that right?
First what is that error code, because that will provide me with the specific nature of the problem. (I am a little confused when you say it stops with an error, but htere is no error on the printer or PC.)
Second, we are going to uninstall and reinstall the driver from the driver download with my custom instructions on what we are going to do -