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12-06-2008 06:35 PM
I just installed the J6400 software from the CD with no error message.
However, I do not have the HP digital imaging monitor at my system tray. That is why I cannot use the COPY function.
* According to the help, the photosmart software needs to be installed in order to generate the monitor icon.
But there was no photosmart installed. At least there is no shortcut available.
* I tried to manually start the photomsart core and essential msi, but nothing happened
* The solution center was not installed either, but this may be due to the OS (Win2000), correct?
I'd be exceptionally glad about any help...
OS: W2K, SP4
Installed printer for WLAN access via router but also tried USB connection
12-09-2008 05:11 PM
I would try to reinstall the software, and this time, select "custom" instead of let it do the default.
In custom mode, you will be presented a list of packages to install, make sure select Solution Center if it's selectable. If not, then it's not supported on the OS.
I am an HP employee.
12-09-2008 06:17 PM
has anyone had experience with magic jack and trying to fax
I cannot get fax to go through
I turned off error correction and tried at all speeds and i also updated magic jack to vista
I have photosmart 6150 all in one
12-10-2008 11:58 PM