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04-04-2012 01:57 AM
I've only recently tried the copy and scan functions of my OfficeJet Pro 8600 all-in-one. Every scanned document comes up as a page of garbage lines (see attached).
I've tried the re-calibration during a cold boot, attempted a firmware update (already up-to-date), have cleaned all of the glass on the device and have tried every other fix listed on HP's generic scan troubleshooting page.
04-05-2012 12:37 PM
I found another post (http://h30434.www3.hp.com/t5/Scanning-Faxing-and-C
06-04-2012 11:44 AM
Has anyone tried updating the firmware yet? Let me know if it helps resolve the issue.
When a solution is found please mark the post that solves your issue.