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10-06-2010 03:36 PM
I have windows 7 x64 Pro with a Officejet 5610 All in one printer/scanner. When I try to scan (flatbed) from the PC I get a "no document in feeder" error message when I press the scan button. I have tried scanning from the HP software, Import scan from MS Paint, Import scan from Windows Live Picture Gallery, etc. They all give the same error.
However, If I manually press the "SCAN" button on the printer the scan is sucessful. Also, If I run the HP Scanner Diagnostic Tool v3.0 all of the tests pass and the test scan is completed correctly.
I have downloaded the latest FULL suite of HP drivers including both scanner and printer patches. I have also used HP's software update. All software is up to date and installed corrrectly.
Does anybody know why I can't scan from the computer? Why am I getting a "no document in feeder" error when I'm just trying to scan from the flatbed?
04-06-2011 04:44 AM
YOu should be able to use the HP IMAGE part of the software to scan. I just did photo proofs. I believe you can go to accessories and select scanner it should pick up yuo HP if not try uninstalling. reinstalling I am not expert but I don't think yours is installed properly - I did not use the button on the machine though I did all from puter. If you reinstall do not connect until it tells you to connect. Those are the only things I can think of hope it helped.
Oh Doyou want the scanned doc to print or be on you computer?
11-27-2011 06:57 PM
You actually need to import documents from the HP5610.
Start- All programs-Windows photo Gallery- File- Import from camera or scanner.