Officejet 5610 will not scan from computer ("no document in feeder" error message)

[mrfatboy]

I have windows 7 x64 Pro with a Officejet 5610 All in one printer/scanner.  When I try to scan (flatbed) from the PC I get a "no document in feeder" error message when I press the scan button.  I have tried scanning from the HP software, Import scan from MS Paint, Import scan from Windows Live Picture Gallery, etc.  They all give the same error.

However,  If I manually press the "SCAN" button on the printer the scan is sucessful.  Also, If I run the HP Scanner Diagnostic Tool v3.0 all of the tests pass and the test scan is completed correctly.

I have downloaded the latest FULL suite of HP drivers including both scanner and printer patches.  I have also used HP's software update.  All software is up to date and installed corrrectly.

Does anybody know why I can't scan from the computer?  Why am I getting a "no document in feeder" error when I'm just trying to scan from the flatbed?

[hermil]

Any time i try to scan i wil get a message saying no scan options

[WarriorMomChgo]

YOu should be able to use the HP IMAGE part of the software to scan. I just did photo proofs.   I believe you can go to accessories and select scanner it should pick up yuo HP  if not try uninstalling. reinstalling  I am not expert but I don't think yours is installed properly - I did not use the button on the machine though I did all from puter. If you reinstall do not connect until it tells you to connect.  Those are the only things I can think of hope it helped.

Oh Doyou want the scanned doc to print or be on you computer?

[wwenglish]

You actually need to import documents from the HP5610.

Start- All programs-Windows photo Gallery- File- Import from camera or scanner.