This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected" (3215 Views)
Reply
Student
khanmech
Posts: 1
Registered: ‎03-08-2012
Message 11 of 13 (3,215 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I am having the same issue with a windows 7 64-bit system and a mac. The printer is connected via lan to a wireless router. the windows system in connecting via lan, the mac via wireless. First the windows system dropped off the scan options, then a few days later the mac system is now gone. Printer has a static IP. Both computers can print. I have cycled the power numerous times to all components numerous times.

 

This is seriously the last HP product I will ever buy. It has been nothing but a PITA. Brother has a color LED printer on sale, Thinking I'll go get one, and add on a scansnap scanner.

Please use plain text.
Master's Graduate
Binary_Zen
Posts: 821
Registered: ‎08-12-2009
Message 12 of 13 (3,191 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I am not sure if you have tried the document I linked below but if you have not please try it and let me know if it worked or not.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835

Binary_Zen (an HP employee)

Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem
Please use plain text.
Student
mzimm
Posts: 1
Registered: ‎05-28-2012
Message 13 of 13 (2,973 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

This is the worst printer I have ever owned.  Continual problems.  I just had a scanning problem a few weeks ago when I was getting a different error message.   I had to remove and reinstall all software.....now three weeks later and i am getting another scanning message.   I work from home and every time i try to do anything from printing to copying to scanning there is a problem.  it makes getting any work down frustrating and impossible.  not to mention that this printer burns through ink.....unbelievable!  I will never buy another HP printer.  

Please use plain text.