Question
Officejet 6500 will not Scan to Computer, says "No Computer Detected"
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Student
khanmech
Posts: 1
Member Since: ‎03-08-2012
Message 11 of 15 (9,742 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I am having the same issue with a windows 7 64-bit system and a mac. The printer is connected via lan to a wireless router. the windows system in connecting via lan, the mac via wireless. First the windows system dropped off the scan options, then a few days later the mac system is now gone. Printer has a static IP. Both computers can print. I have cycled the power numerous times to all components numerous times.

 

This is seriously the last HP product I will ever buy. It has been nothing but a PITA. Brother has a color LED printer on sale, Thinking I'll go get one, and add on a scansnap scanner.

PhD Student
Binary_Zen
Posts: 821
Member Since: ‎08-12-2009
Message 12 of 15 (9,721 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I am not sure if you have tried the document I linked below but if you have not please try it and let me know if it worked or not.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835

Binary_Zen (worked at HP )

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Please mark Accept As Solution if it solves your problem
Student
mzimm
Posts: 1
Member Since: ‎05-28-2012
Message 13 of 15 (9,500 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

This is the worst printer I have ever owned.  Continual problems.  I just had a scanning problem a few weeks ago when I was getting a different error message.   I had to remove and reinstall all software.....now three weeks later and i am getting another scanning message.   I work from home and every time i try to do anything from printing to copying to scanning there is a problem.  it makes getting any work down frustrating and impossible.  not to mention that this printer burns through ink.....unbelievable!  I will never buy another HP printer.  

Student
Granny53
Posts: 1
Member Since: ‎06-24-2013
Message 14 of 15 (6,181 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I had the same problem. However, go to Windows fax and scan. The printer will scan using the windows software. I scanned and emailed with no problem after hours of trying to figure out where the icon went. Using windows 7.

Student
Foster123
Posts: 1
Member Since: ‎04-18-2014
Message 15 of 15 (2,684 Views)

Re: Officejet 6500 will not Scan to Computer, says "No Computer Detected"

I have same problem

Called HP and all they would let me know is that I am out of warranty and i should cal their paid help desk

last HP ever

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