03-23-2010 05:59 PM
I have an Officejet 7400xi all-in-one that will only now copy. When I try to use the document feeder or attempt to fax or scan anything, the document fails to go through the feeder all of the way and the printer makes a horrible "whirring" sound. The paper begins to load through the feeder, but won't finish being fed all the way through. I have cleaned the rollers and assembly of the doc feeder as suggested on HP's website, but no luck. I get a scanner failure message, but the scanner arm moves and the light is still going on. I am having no issues using the copy feature at all - still works perfectly fine. Anyone experience a similar issue? Help!!