Officejet J4580 Scanner failure

[angiemama]

Error message when turning on device: "Scanner failure. Unable to scan, copy, or send a fax. Press OK." also, "No scan options." Anyone else have this problem and/ or have a solution? thanks..

[wordlife]

try this

solution 1

>>try connecting without a surge protector

>>unplug the power cable n plug it back in

>>try a different power outlet

if none of this works  let me know 

[wim_d]

I have the same problem...

When following your steps, it still doesn't work.

Can you help me further?

[sam_hp4580_2009]

i have the same issue when i bought it i was having the issue then after a week it was working fine but now it again started this bull**bleep** can you gime the exact problem of this product.

[emh587]

I'm having the same problem.  Can anyone help me?  Have reinstalled 3 times and still having issue. Thanks

[rfuzzycarebear]

On my third and last HP aio, scanners seem to get lost while initializing on power up.  I thinking they wear themselves out by seeking the home position every few minutes when left on for long periods.  A DESIGN FAILURE and I'm not sure it isn't intentional.  

[vignesh619]

me too having the same problem i changed the main bord,scanner,scanner blup but the problem is still continuing can any one give me a solution

[rfuzzycarebear]

It looks like the scanner sled under the glass has two rollers and one has a spring under it the other does not.  I added some springy foam to the one mising a spring.  Best guess is scanner sled is settlling and can't see calibration marks on the underside of glass area.  Been working for a few months now.

[rfuzzycarebear]

It looks like the scanner sled under the glass has two rollers and one has a spring under it the other does not.  I added some springy foam to the one mising a spring.  Best guess is scanner sled is settlling and can't see calibration marks on the underside of glass area.  Been working for a few months now.

[gretaki]

None of this worked