HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Paper is half-feeding when asked to print and reporting back as "load paper" (35 Views)
Reply
Reply
Topic Options
hday Honor Student
Honor Student
hday
Posts: 4
Registered: ‎12-12-2011
Message 1 of 2 (35 Views)
Report Inappropriate Content

Paper is half-feeding when asked to print and reporting back as "load paper"

‎04-18-2012 12:07 PM

We just bought a printer 2 days ago and starting to use it.  It has printed 1 print job and now says that no paper is loaded every time I try to print.  When I've tried to align the cartridges or copy, paper feeds fine, however does not pull through straight.

 

HP Officejet 4500 Wireless

Mac OS

 

Error:  "Load paper"

 

No changes were made that I am aware of between print jobs.

0
Reply
0
Please use plain text.
 
Intern Intern
Intern
YanaIce
Posts: 77
Registered: ‎09-22-2010
Message 2 of 2 (29 Views)
Report Inappropriate Content

Re: Paper is half-feeding when asked to print and reporting back as "load paper"

‎04-18-2012 10:18 PM

Hello hday,

 

Try following the steps in the link below ... 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01969913&tmp_task=solveCategory&cc=us&dlc=en&lc...

" Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the "Kudos! Star" which is on the left
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
. "
Reply
Please use plain text.