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01-01-2012 03:09 PM
From what I can find, the consensus is that something is triggering the test page to indicate that there is something wrong with the printer. Others say it's just normal for their C3180 (does it when the printer is OK). I don't like that second answer.
Here's the first idea / consideration:
The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
- The automatic alignment process is not complete.
- The ink cartridges are not properly installed.
- One of the ink cartridges is defective.
- One of the ink cartridges is low or out of ink. Black and all three colors must be available.
- Protective tape on a new ink cartridge has not been removed.
- Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
- Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
The source for that (NOT OK) solution:
Another suggested solution: Uninstall and Reinstall the Software for the Printer
I cannot find the C3100 - there are several variations of it. Find your printer and download/install the Full Feature Software.
Try a Printer Hard Reset:
- Turn off and unplug the printer.
- Wait a minute.
- Connect and turn it back on.
I hope this helps get it sorted out...
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