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12-07-2008 07:38 PM
Turn off the printer for 3 minutes. Check the ink level for black. Press set up >print report > self test.
Check If it's printing in black. IF not, replace the black ink cartridge. If it prints black and it looks okay, try plugging printer directly to a wall outlet and press start copy black. If it's not working with black, you may have a problem with that button for black since copy color is okay.
12-12-2008 01:54 PM
So, I unplugged the printer instead of turning it off. I got distracted and left it for a bit. When I plugged it back in, I tried copying again and it worked.