04-08-2012 10:59 AM
You have two scanning options - either by using HP Software or the Windows integrated scanning software.
It may very by the software currently installed on your PC.
To find how to scan without using HP software, follow the steps below:
And the steps to scan using the Full Feature software (HP Solution Center) are listed below:
For any issue please clarify both your operating system, how the printer connected to your PC and which software you have installed on your PC (e.g. Full Feature or a basic software)
If my post resolved your problem, please mark it as as Accepted Solution