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My F4180 all-in-one won't scan/save docs as .pdf--it's not a choice in drop down list. I need jpeg. Should my printer do this, or do I need more software to translate?  I have HP laptop with Windows XP.

Thanks in advance.

 

mecf

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi mecf,

 

The software for your printer do provide PDF scanning capabilities.

I believe the OCR software was not installed, which the PDF relies on.

 

Please try the steps below and let me know if that helps:

  1. Insert the printer installation CD.
  2. Click Install Additional Software.
  3. Make sure to select the Read Iris OCR program and complete the installation.

Than you should see the PDF option available.

 

If you do not have the original CD, you may download the Full Software and follow the same directions:

http://ftp.hp.com/pub/softlib/software10/COL18547/al-64285-2/DJ_AIO_NonNetwork_ENU_NB.exe

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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4 REPLIES 4
HP Recommended

Hi mecf,

 

The software for your printer do provide PDF scanning capabilities.

I believe the OCR software was not installed, which the PDF relies on.

 

Please try the steps below and let me know if that helps:

  1. Insert the printer installation CD.
  2. Click Install Additional Software.
  3. Make sure to select the Read Iris OCR program and complete the installation.

Than you should see the PDF option available.

 

If you do not have the original CD, you may download the Full Software and follow the same directions:

http://ftp.hp.com/pub/softlib/software10/COL18547/al-64285-2/DJ_AIO_NonNetwork_ENU_NB.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you so much!  Can't believe the solution was so simple and this has been aggraving me for so long. 

 

I do have one other question--when I scan a doc even though it is virtually always an 8.5 x 11 standard sized paper I always have to resize it because the scanner cuts down the area to be scanned to something less than 8.5 x 11, cutting something off.

Is there a fix for this?  Is it normal?

 

Again, thank you so much for your help.

 

Mary Flanagan

'mecf' 

HP Recommended

Hi Mary,

You are gladly welcome 😉

 

Please try changing the scan settings as following:

From teh HP Solution Center, click Stan Document,

Select the PDF scan shortcut.

From the right pane, click Advanced Document Settings,

Try marking the Automatically crop scanned document checkbox and click OK.

Svae the modified settings by clicking Save Shortcut and try scanning again.

Cn you see any difference?

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

i have a windows 8, but am not able ot use the recommended download to get the pdf option...and now it's telling me that windows 8 doesn't support it..is there any other option ? thanks!

 

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