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Printer not copying/printing (132 Views)
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mcew Student
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mcew
Posts: 1
Registered: ‎04-14-2012
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Printer not copying/printing

‎04-14-2012 04:12 PM

I recently installed new ink cartridges. The printer printed the copy light black and eventually printed nothing at all which is where I am at now

 

HP Printer B210e

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Grad Student Grad Student
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Lorem_ipsum
Posts: 383
Registered: ‎12-07-2011
Message 2 of 2 (106 Views)
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Re: Printer not copying/printing

‎04-18-2012 09:41 AM

Hello,

 

Follow the steps in the document below. Also, verify that you are using genuine HP cartridges and not refilled or remanufactured.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02722088&cc=us&dlc=en&lc=en&product=4134821

 

 

Thank you

 


I am an HP employee.
The opinions expressed here are the personal opinions of me, not of HP.

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