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Student
Posts: 1
Member Since: ‎03-19-2017
Message 1 of 2 (77 Views)

Problem Scanning using Officejet 8600 directly to Memory Drive

Product Name: Officejet 8600

Hello, I am scanning pictures using Officejet 8600 directly to a Memory Drive, choosing JPEG Color as the document type.  It worked great for the first four pictures. 
The next ones that I scanned were saved as if it scanned the entire white screen, 8.5 x 11, and my picture was in the top corner.  When you opened the file it shows the picture as if it's less than a quarter of a one page document. 
I have not done anything different than I did on the first four pictures.  Help please. 

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HP Support Agent
Posts: 4,970
Member Since: ‎08-11-2014
Message 2 of 2 (38 Views)

Re: Problem Scanning using Officejet 8600 directly to Memory Drive

[ Edited ]

 

@Patw3b

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand you are having trouble scanning to a memory device,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Did you ensure the memory card you have is supported by the computer/printer?

Did you check your User guide for details and settings to scan to a memory card?

 

If you haven't done that yet, here's all you need to know:

 

Click here to view the User Guide with all the steps (under Page.48) that helps with Scanning to a Memory device.

If you need to confirm the compatibility of your memory cards, check this HP Article: Click here

 

CLICK HERE FOR MORE DETAILS AND STEP BY STEP INSTRUCTIONS

 

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I work on behalf of HP

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