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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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How do I disable the Digital Fax application? I know I can unplug the fax machine to stop incoming faxes, but I went through the Fax Set-up wizard and the Digital Fax settings. I now have a constant pop-up checking for incoming faxes and see no way to disable this feature. I did uninstall the software and reinstall it but that didn't help. The pop-up of "no incoming faxes" cannot be stopped. Thanks for your help. (HP-8600 OfficeJet All-In-One) 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Likemyhats

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you want to know how to disable digital fax application.

 

Don’t worry, I’d love to assist you in this regard.

 

Open browser, go to IP address of printer, select SETTINGS tab, then from the left side, select Administrator Settings and you can change all the settings related to fax.

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Likemyhats

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you want to know how to disable digital fax application.

 

Don’t worry, I’d love to assist you in this regard.

 

Open browser, go to IP address of printer, select SETTINGS tab, then from the left side, select Administrator Settings and you can change all the settings related to fax.

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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