This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Save as PDF task not found on your device (392 Views)
Reply
Student
UclaBobcat
Posts: 1
Registered: ‎05-07-2012
Message 1 of 7 (447 Views)
Accepted Solution

Save as PDF task not found on your device

I have been scanning documents to  my imac to "Save as PDF" .  Without any changes, this afternoon I am getting an error message. The "Save as PDF" task found on your device is not available on your system.  Please select another task.  I get the same type of response when trying to save it as a JPEG.

Please use plain text.
Honor Student
avincelli
Posts: 3
Registered: ‎05-08-2012
Message 2 of 7 (431 Views)

Re: Save as PDF task not found on your device

[ Edited ]

I have the same problem. I'm using macosx too.

Yesterday I updated hp drivers using Apple Update system.

Then system starts to say: " Save as PDF task not found on your device"

Please use plain text.
Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 3 of 7 (409 Views)

Re: Save as PDF task not found on your device

[ Edited ]

Hello UclaBobcat and avincelli

 

Has anything changed recently since it last worked? Mac updates etc? Perhaps something change the way the software works.

Have you tried re-installing the software. If not I suggest trying to re-install the printer software.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Please use plain text.
Honor Student
avincelli
Posts: 3
Registered: ‎05-08-2012
Message 4 of 7 (403 Views)

Re: Save as PDF task not found on your device

Travis,

 

yes, the problem started after "Mac updated on Hp drivers".

I will try to reinstall HP software.

We will see...

 

 

Please use plain text.
Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 5 of 7 (392 Views)

Re: Save as PDF task not found on your device

Hello avincelli

 

Good luck with the re-installation if you have any problems please post back. Also what version of Mac OSX are you running?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Please use plain text.
Honor Student
avincelli
Posts: 3
Registered: ‎05-08-2012
Message 6 of 7 (385 Views)

[SOLVED] Re: Save as PDF task not found on your device

Travis,

 

Reinstalling the HP software the system backs to work.

 

I'm using macosx lion.

The systems stopped to work after the macosx HP driver software update.

Thank you.

 

Alessandro

Please use plain text.
Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 7 of 7 (379 Views)

Re: [SOLVED] Re: Save as PDF task not found on your device

Hello avincelli

 

Your welcome and I'm glad the reinstallation resolved your issue. :smileyhappy:

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Please use plain text.