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Scan Difference and Problem (149 Views)
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HarryO53 Student
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HarryO53
Posts: 1
Registered: ‎01-21-2011
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Scan Difference and Problem

‎01-21-2011 01:52 AM

When I first set up my C310a and tried to scan from the printer to a computer, I got a choice of apps on my iMac to scan to.  After I set up a Windows pc to print to the same printer, the printer would no longer give me that option.  I got the error message that told me to try to scan from the computer.  

 

I don't understand what happened.  At first, I could scan to iPhoto, the scan app on the Mac.  It seems as if the Windows support software screwed up the scanning procedure.  

 

I tried resetting the printer to factory default settings, but that didn't change anything.

 

Any ideas appreciated.

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