Posts: 1
Member Since: ‎07-28-2014
Message 1 of 2 (140 Views)

Scan & Copy issues

Hello guys,

I'm having troubles with my HP Officejet Pro 8600 when scanning or copying. Everytime I try one of these two functions the result is the picture I have uploaded (quality is kind of bad, but had to take it with my phone for obvious reasons haha :smileyhappy:).
Really hope you guys can help, thanks for the attention.




P.s. Printing works perfectly finePhoto on 7-28-14 at 1.51 PM.jpg

HP Support Agent
Posts: 10,314
Member Since: ‎09-02-2013
Message 2 of 2 (109 Views)

Re: Scan & Copy issues

Hello Fabio, welcome to the forums:smileyhappy:


I saw your post about the lines you are seeing when you make a copy or scan with your Officejet 8600. I would like to suggest the guide below for your troubleshooting steps on this issue. If the problem happens to continue, contact HP directly to see about your replacement or trade in options.


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans



If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.


Have a wonderful day:smileyhappy:

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