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Re: Scan fails (64 Views)
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jack5941 Student
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jack5941
Posts: 1
Registered: ‎04-18-2012
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Scan fails

‎04-18-2012 01:45 PM

Scan cannot be performed because another program or computer is using the networked hp imaging devise.

 

Error: 8, [ (0, 18, -2147467259) ]

 

HP Photosmart c410a; windows 7 64-bit; Software using wireless connection from printer 

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Teacher Teacher
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mchrist152
Posts: 268
Registered: ‎02-04-2009
Message 2 of 2 (64 Views)
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Re: Scan fails

‎04-18-2012 02:45 PM

Step one, pull the power plug on the printer, wait 30 seconds and replug.  Then press the power button if necessary to power the product.

Mike

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