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04-13-2012 10:02 AM
HP Photosmart C4599 All-in-One Printer, Win 7 64 bit, no error msg., downloaded/successfully installed current software from HP site
04-18-2012 09:50 AM
If you do a standalone copy from the front of the printer, does it also copy come out Black?
I am an HP employee.
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04-18-2012 11:32 PM
05-10-2012 05:22 PM
Scan is completely black, and a copy of same is also completely black. This HP PSC 1610 all-in-one has worked perfectly for a year or two. Now, all of a sudden, everything is black. I shut down computer, disconnected power and waited. Now it's back up and the same. THanks for any help.