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02-26-2009 12:11 PM
I have a 6310 All-in-One and do a great deal of scanning using the feed tray or directly on the glass. Every time I scan a document and look at it in the preview window, the dashed lines are around the recognized text or picture, no problem there, but I have to click on the resize arrow and input the dimensions I want the document to appear.
I scan 8.5x11 documents and want the output to be 8.5x11 (close to), but have to click on the resize arrow, change the size and then the document is saved as the original size.
It's stupid that I have to go in and resize each document I scan and after 2 calls to HP-I've gotten nowhere. They just tell me that I have to put up with it!
Anyone have suggestions or a point of contact to complain about this feature
02-27-2009 06:17 AM
This seems to be a massive problem with HP scanners. I own a 2320MFP and have the same problem: when I use the ADF scans are even longer than the US Letter although the originals are classic DIN A4's - and I want the output to be in A4 also. Software does not allow any customization, so HP thinks the customer has to cut every page (HA, HA what a joke).
I did not expect HP to release such a crappy software, and I hope they will release an update very soon. Otherwise I will take my machine back to the store.
03-02-2009 03:26 AM
Finally, I found a solution which might help others, too. If you go to "Programms/HP/2320MFP/Scan" you are going to be asked what you want to do.
Choose "New customized task" instead of the tasks pre-installed and start. When you come to the point "Output Format", do NOT choose the pre-installed A4-format but go to the customized section and enter the A4 - measures there (210mm/297mm). Click on the "send to printer as new task" and finish.
When you call the task on the machine, all output will then be in A4 format.
A strange behaviour of the programme, but it should work with all other fomats, too
10-10-2009 11:00 AM
10-20-2009 04:21 PM
10-25-2009 06:26 AM
My 3210 doesn't have this option under "scan preferances"or "scan document settings" and it isn't offered at the scan document preview screen. It is offered for picture scanning though. However, I have discovered a work-around.
This works if you're scanning a large volume of pages (10+) that are going to become one multi-page file.
You manually set the scan dimensions for the first page (i.e. 8.5x11) as you normally would. When that scan completes and it prompts you for another scan, select "Yes" and then load the next sheet. From there, instead of using the "New Scan" button for the next scan, sellect "Accept". That scan and every one from then on will hold the set dimensions of the first page. Continue using the "Accept" button for each scan until all pages have been
scanned, then select "No" when prompted for a new scan. All scanned pages will then be processed into the one multi-page file.
The preview image will not change with each scan so as you can live with that, it gets the job done and actually ends up being a decent method of saving
a lot of time if you're working on a big project.
07-11-2012 06:50 PM