06-02-2013 09:47 PM
Hello! I am having a problem with my Photosmart 7520. I have always been able to scan to email in the past, but tonight when I tried, I select SCAN, then EMAIL, then select the correct email address, enter my PIN, then select document. I then get an error that reads, "Server Connection Error: Unablet o connect to Web Services. Confirm Internet Access and try again.". I am sure that the printer is connected to the internet, as it allows me to print from web apps, etc. However, I even after software update, restart, and multiple attempts, I am unable to get it to scan to email. Any ideas? Thank you!
06-04-2013 08:01 AM
I understand that your scan to email app is not working. I have a couple of questions for you.
Does ePrint work?
Do any of the other apps work on the front panel of your printer?
Have you made any changes to your network?
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