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Honor Student
WalterC
Posts: 2
Member Since: ‎10-27-2009
Message 1 of 26 (70,179 Views)

Scanjet 3500c and Windows 7

I am planning to buy a new computer with Windows 7 and would like to use my scanner (SJ3500c).  According to the Win 7 compatability information I received from Microsoft, the scanner is compatable but the driver is not.  Will HP be introducing a new driver in the near future?

 

Teacher
scandroid
Posts: 282
Member Since: ‎10-20-2009
Message 2 of 26 (70,170 Views)

Re: Scanjet 3500c and Windows 7

WalterC,

 

It appears that the 3500c should be available via Windows Update (link).

 

http://h41112.www4.hp.com/promo/win7web/printer-support/us/en/officejet.html

 

Please let us know if the Windows Update works.

 

 

I work for HP, but these words are mine alone.
Student
mdamara
Posts: 1
Member Since: ‎04-18-2010
Message 3 of 26 (69,188 Views)

Re: Scanjet 3500c and Windows 7

scandroid, that link that you gave doesn't seem to exist any more.

 

Both of these links lead me to think that there's no Windows 7 support for ScanJet 3500c.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=73488&lc=en&cc=us&dlc=en&lang=en&cc=us

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Sca...

Teacher
GregCo
Posts: 159
Member Since: ‎09-03-2009
Message 4 of 26 (69,132 Views)

Re: Scanjet 3500c and Windows 7

I checked - all the updates for Scanjets that were scheduled for win7 support have been finished and posted.  I'm sorry to confirm your 3500c is not supported by hp on Win7.

- Although I am an HP employee, I am speaking for myself and not for HP.
Student
p-k-h
Posts: 1
Member Since: ‎09-09-2010
Message 5 of 26 (67,332 Views)

Re: Scanjet 3500c and Windows 7

[ Edited ]

I just connected the scanner to a computer with an USB cable when the scanner was powered up. Then Windows 7 64bit installed a driver and it worked automatically. The driver has limited settings, but the scanner can be used anyway.

 

I tested Windows Live Photo Gallery for scanning and it seems to have possibility to save different scan settings and directories where to save files.

 

 

Honor Student
cwSuttle
Posts: 2
Member Since: ‎09-09-2010
Message 6 of 26 (67,313 Views)

Re: Scanjet 3500c and Windows 7

Yes, I have the scanner working in limited mode too. I was hoping that HP software would support the driver and give me more functionality like I had in XP. I have downloaded a trial copy of VueScan and that seems to be communicating with the scanner with no problems. As long as it does multi-page PDF from the sheet feeder, I will probably buy that software.

 

Also, this scanner was a ScanJet 4700. I was just looking for software soluction from HP, but looks like I'm out of luck there.

Student
adriaantip
Posts: 1
Member Since: ‎10-25-2010
Message 7 of 26 (66,313 Views)

Re: Scanjet 3500c and Windows 7

Today I discovered that installing col3927 made it possible to use my 3500c scanner under windows 7 home premium.

The installed drivers are

...system32\drivers\usbscan.sys

...system32\ hp3500co.dll,  hpgt35.dll,  hpxp3500.dll

Student
shahzadIqbal
Posts: 1
Member Since: ‎01-24-2011
Message 8 of 26 (63,618 Views)

Re: Scanjet 3500c and Windows 7

Hi,

I installed the Window 7 on our computer, and installed the driver of HPscanjet 3500c but not support these window, kindly send me new driver or help me.

 

Thanks and Regards

 

Shahzad Iqbal 

Honor Student
WalterC
Posts: 2
Member Since: ‎10-27-2009
Message 9 of 26 (63,588 Views)

Re: Scanjet 3500c and Windows 7

Vue-scan seems to handle all my needs with the scanner.

WalterC.

Student
kashifbhatti007
Posts: 1
Member Since: ‎04-01-2011
Message 10 of 26 (61,150 Views)

Re: Scanjet 3500c and Windows 7

I had to unplug the scanner, uninstall all HP software and drivers, then plug scanner back in and let Windows 7 install it. I can only scan in Photoshop though but it lets you adjust the DPI and colour settings.

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