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Honor Student
Posts: 2
Member Since: ‎10-27-2009
Message 1 of 26 (75,490 Views)

Scanjet 3500c and Windows 7

I am planning to buy a new computer with Windows 7 and would like to use my scanner (SJ3500c).  According to the Win 7 compatability information I received from Microsoft, the scanner is compatable but the driver is not.  Will HP be introducing a new driver in the near future?

 

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Teacher
Posts: 282
Member Since: ‎10-20-2009
Message 2 of 26 (75,481 Views)

Re: Scanjet 3500c and Windows 7

WalterC,

 

It appears that the 3500c should be available via Windows Update (link).

 

http://h41112.www4.hp.com/promo/win7web/printer-support/us/en/officejet.html

 

Please let us know if the Windows Update works.

 

 

I work for HP, but these words are mine alone.
Student
Posts: 1
Member Since: ‎04-18-2010
Message 3 of 26 (74,499 Views)

Re: Scanjet 3500c and Windows 7

scandroid, that link that you gave doesn't seem to exist any more.

 

Both of these links lead me to think that there's no Windows 7 support for ScanJet 3500c.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=73488&lc=en&cc=us&dlc=en&lang=en&cc=us

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Sca...

Teacher
Posts: 159
Member Since: ‎09-03-2009
Message 4 of 26 (74,443 Views)

Re: Scanjet 3500c and Windows 7

I checked - all the updates for Scanjets that were scheduled for win7 support have been finished and posted.  I'm sorry to confirm your 3500c is not supported by hp on Win7.

- Although I am an HP employee, I am speaking for myself and not for HP.
Student
Posts: 1
Member Since: ‎09-09-2010
Message 5 of 26 (72,643 Views)

Re: Scanjet 3500c and Windows 7

[ Edited ]

I just connected the scanner to a computer with an USB cable when the scanner was powered up. Then Windows 7 64bit installed a driver and it worked automatically. The driver has limited settings, but the scanner can be used anyway.

 

I tested Windows Live Photo Gallery for scanning and it seems to have possibility to save different scan settings and directories where to save files.

 

 

Honor Student
Posts: 2
Member Since: ‎09-09-2010
Message 6 of 26 (72,624 Views)

Re: Scanjet 3500c and Windows 7

Yes, I have the scanner working in limited mode too. I was hoping that HP software would support the driver and give me more functionality like I had in XP. I have downloaded a trial copy of VueScan and that seems to be communicating with the scanner with no problems. As long as it does multi-page PDF from the sheet feeder, I will probably buy that software.

 

Also, this scanner was a ScanJet 4700. I was just looking for software soluction from HP, but looks like I'm out of luck there.

Student
Posts: 1
Member Since: ‎10-25-2010
Message 7 of 26 (71,624 Views)

Re: Scanjet 3500c and Windows 7

Today I discovered that installing col3927 made it possible to use my 3500c scanner under windows 7 home premium.

The installed drivers are

...system32\drivers\usbscan.sys

...system32\ hp3500co.dll,  hpgt35.dll,  hpxp3500.dll

Student
Posts: 1
Member Since: ‎01-24-2011
Message 8 of 26 (68,935 Views)

Re: Scanjet 3500c and Windows 7

Hi,

I installed the Window 7 on our computer, and installed the driver of HPscanjet 3500c but not support these window, kindly send me new driver or help me.

 

Thanks and Regards

 

Shahzad Iqbal 

Honor Student
Posts: 2
Member Since: ‎10-27-2009
Message 9 of 26 (68,905 Views)

Re: Scanjet 3500c and Windows 7

Vue-scan seems to handle all my needs with the scanner.

WalterC.

Student
Posts: 1
Member Since: ‎04-01-2011
Message 10 of 26 (66,461 Views)

Re: Scanjet 3500c and Windows 7

I had to unplug the scanner, uninstall all HP software and drivers, then plug scanner back in and let Windows 7 install it. I can only scan in Photoshop though but it lets you adjust the DPI and colour settings.

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