10-27-2009 12:10 PM
I am planning to buy a new computer with Windows 7 and would like to use my scanner (SJ3500c). According to the Win 7 compatability information I received from Microsoft, the scanner is compatable but the driver is not. Will HP be introducing a new driver in the near future?
10-27-2009 03:44 PM
It appears that the 3500c should be available via Windows Update (link).
Please let us know if the Windows Update works.
04-18-2010 07:30 AM
scandroid, that link that you gave doesn't seem to exist any more.
Both of these links lead me to think that there's no Windows 7 support for ScanJet 3500c.
04-20-2010 10:47 AM
I checked - all the updates for Scanjets that were scheduled for win7 support have been finished and posted. I'm sorry to confirm your 3500c is not supported by hp on Win7.
09-09-2010 01:29 PM - edited 09-09-2010 02:05 PM
I just connected the scanner to a computer with an USB cable when the scanner was powered up. Then Windows 7 64bit installed a driver and it worked automatically. The driver has limited settings, but the scanner can be used anyway.
09-09-2010 03:36 PM
Yes, I have the scanner working in limited mode too. I was hoping that HP software would support the driver and give me more functionality like I had in XP. I have downloaded a trial copy of VueScan and that seems to be communicating with the scanner with no problems. As long as it does multi-page PDF from the sheet feeder, I will probably buy that software.
Also, this scanner was a ScanJet 4700. I was just looking for software soluction from HP, but looks like I'm out of luck there.
10-25-2010 02:38 PM
Today I discovered that installing col3927 made it possible to use my 3500c scanner under windows 7 home premium.
The installed drivers are
...system32\ hp3500co.dll, hpgt35.dll, hpxp3500.dll
01-24-2011 02:22 AM
I installed the Window 7 on our computer, and installed the driver of HPscanjet 3500c but not support these window, kindly send me new driver or help me.
Thanks and Regards
04-01-2011 03:40 PM
I had to unplug the scanner, uninstall all HP software and drivers, then plug scanner back in and let Windows 7 install it. I can only scan in Photoshop though but it lets you adjust the DPI and colour settings.
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax