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Scanjet 3500c getting 'An error occurred communicating with the scanning device. ', (403 Views)
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Student
madvitale
Posts: 2
Registered: ‎04-16-2009
Message 1 of 1 (403 Views)

Scanjet 3500c getting 'An error occurred communicating with the scanning device. ',

But the device is connected, and it will scan to print to m Photosmart 8250. Just won't 'Scan Document'.

I tried reinstalling the 3500 software from the disk, but I get a 'Can't load classes - Catestrophic error ' .

Anyone have any clues? 

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