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08-08-2009 09:17 AM - edited 08-08-2009 09:20 AM
I turned on my HP5470c and heard the usual start up sounds. When I attempted to scan, the light/scan bar did not want to retract to the standby position. I heard some grinding noise. The lock is not on. I uplugged and replugged and the light bar tries to return to the standby position. Any clues to what's going on? Thanks for any tips that you can provide me.