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Scanjet 5470c light/scan bar sticks (528 Views)
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Student
mr5470
Posts: 1
Registered: ‎08-08-2009
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Scanjet 5470c light/scan bar sticks

[ Edited ]

I turned on my HP5470c and heard the usual start up sounds.  When I attempted to scan, the light/scan bar did not want to retract to the standby position.  I heard some grinding noise.  The lock is not on.  I uplugged and replugged and the light bar  tries to return to the standby position.  Any clues to what's going on?  Thanks for any tips that you can provide me.

Message Edited by mr5470 on 08-08-2009 09:20 AM
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