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Honor Student
Posts: 2
Member Since: ‎11-13-2013
Message 1 of 4 (1,072 Views)

Scanjet 7000n - Errors 30.01.40 and 44.03.0B and 44.03.06

Hello,

 

I have several errors in my Scanjet 7000n. The scanner starts without problems.

 

If I want to scan now, the leaves are pulled normally. Thereafter, the data LED flashes. After some time breaks the job with the error messages 30.01.40 General communication error in the scanner,44.03.0B all sides empty 44.03.06 Digital Sending image processing error, .
After the scanner is not responding.

 

I've installed the latest firmware update (2201075_229185).

 

I hope you can understand my English and help me. On the internet I have found no solution.

 

regards

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Master's Graduate
Posts: 665
Member Since: ‎09-19-2011
Message 2 of 4 (1,031 Views)

Re: Scanjet 7000n - Errors 30.01.40 and 44.03.0B and 44.03.06

It appears as a hardware issue and the device might need service/replacement.

 

You may try to scan and save job with USB device, this will bypass the network and related concerns (if any).

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(Although I am an HP employee, I am speaking for myself and not for HP)
Honor Student
Posts: 2
Member Since: ‎11-13-2013
Message 3 of 4 (1,021 Views)

Re: Scanjet 7000n - Errors 30.01.40 and 44.03.0B and 44.03.06

Thanks for the reply. But when saving the jobs on USB it comes to the same error.

I will return the unit as defective again.

Thank you very much

Teacher
Posts: 137
Member Since: ‎07-01-2010
Message 4 of 4 (244 Views)

Re: Scanjet 7000n - Errors 30.01.40 and 44.03.0B and 44.03.06

If you encounter this issue here is a video to troubleshoot the issue.

 

https://www.youtube.com/watch?v=JiPq2Y5Gc70&feature=youtu.be

 

 

Regards,
affableLJ
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Please mark the post that solves your problem as Accepted Solution
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