Scanned image is not horizontal

[Paul_Sund]

Hi,

I have problems with scanning.

The scanned image is not straight, not horizontal, the picture / lines tilted slightly. The right side of a line located slightly below the line's left side. It looks like that the paper was slightly twisted, but it is not. Right and left margins are vertical and straight, but the lines is tilted slightly !!

This occurs regardless of whether I put the paper on the glass or using the paper feeder.

My MFP is almost new, and this problem has occurred all the time.

/Paul

[Dragon-Fur · Accepted solution]

@Paul_Sund

Welcome to the HP Community Forum - we are a community of HP enthusiasts!

If you have not already done so, try the "Calibrate" setting to help improve the output.

The User Guide explains the procedure on Page 121

Calibrate the product to align the colors
Calibration is a product function that optimizes print quality.
Follow these steps to resolve print print-quality problems such as misaligned color, colored shadows, blurry graphics, or other print-quality issues.
1. On the product control panel, touch the Setup button.

2. Open the following menus:
● System Setup
● Print Quality
● Color Calibration
● Calibrate Now

3. A Calibrating message will display on the product control panel. The calibration process takes a few minutes to complete. Do not turn the product off until the calibration process has finished.

4. Wait while the product calibrates, and then try printing again.

If nothing helps, I suggest you contact HP Technical Support.

Explain the problem and ask for options / help.

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