Scanner Error 22 With LlaserJet M1212 nf (3715 Views)
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Top Student
Traylord
Posts: 5
Member Since: ‎09-16-2013
Message 1 of 11 (3,715 Views)
Accepted Solution

Scanner Error 22 With LlaserJet M1212 nf

I am unable to scan or copy. I was scanning a number of pictures with everything working fine until I received the error message scanner error 22 on the printer display. Even after clearing the error message I was still unable to scan or copy without getting the same error  message. I have unpluged the printer and repluged it in, still the same problem. I have uninstalled the printer several times and reinstalled using the two install files found on the support portion of the HP site, several times and still unable to scan or copy. Can not think of anything different to do. Can anyone help with this problem.

Teacher
VK14
Posts: 120
Member Since: ‎04-18-2012
Message 2 of 11 (3,702 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Hi,

As I understand you get Scanner Error 22 on LaserJet M1212 MFP,

Kindly follow these steps to resolve the issue.

1.Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

2.If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power  switch  to turn the product on.

3. Perform a Hard reset on the unit.

1. Turn the printer off. 
2. Press and hold down CANCEL and Start Copy buttons at the same time while powering on printer.
3. Continue to hold down buttons until the control panel display reads PERMANENT STORAGE INIT. 
4. Release the buttons.  Printer will return to Ready automatically.

 

though I am an HP employee, I am speaking for myself and not for HP.

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Top Student
Traylord
Posts: 5
Member Since: ‎09-16-2013
Message 3 of 11 (3,694 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Thanks for the suggestion, however it did not solve the problem. When trying to scan the error 22 message still shows up.

Honor Student
victors123
Posts: 2
Member Since: ‎09-23-2013
Message 4 of 11 (3,664 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

When copying you are putting to much pressure on the document, we do this with books and other documents. Turn off power unplug printer for about 30 seconds replug and turn on this should get rid of the error 22 start copying.

 

Top Student
Traylord
Posts: 5
Member Since: ‎09-16-2013
Message 5 of 11 (3,656 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Thanks but I am scanning pictures and not putting any pressure on the cover.

Honor Student
victors123
Posts: 2
Member Since: ‎09-23-2013
Message 6 of 11 (3,651 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Did you unplug the printer and waited about 30 seconds, then plug it back in? You might have to install the driver again. Unless your scanner is not working that happen with my other HP printer never was able to make it work ever again.

Top Student
Traylord
Posts: 5
Member Since: ‎09-16-2013
Message 7 of 11 (3,642 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Please refer to my original message where I listed these things as already tried.

Top Student
AjayShenoy
Posts: 1
Member Since: ‎01-15-2014
Message 8 of 11 (3,008 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

[ Edited ]

1) Switch off the printer

2) Unplug power cable

3) Press the power button on the printer, it will switch on for a second and go off, this is to drain the remaining power

4) Plug the power cable back in

5) Switch on the printer

6) Scanning must work now


I was getting this error and just switching off and on after 30 secs wont work, it worked after I followed the steps above, it works for most electronic devices in case you have a problem, for example my friends HP laptop would not display anything on the screen when powered on, I removed his batteries and pressed the power button to drain all the power stored in the capacitors, then put the battery back and switched it on, it worked fine, same thing for my smartphone as well when it wont function well.

Top Student
Traylord
Posts: 5
Member Since: ‎09-16-2013
Message 9 of 11 (295 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

:catvery-happy:Thanks this worked.

Honor Student
hcheng95
Posts: 2
Member Since: ‎07-24-2014
Message 10 of 11 (27 Views)

Re: Scanner Error 22 With LlaserJet M1212 nf

Hi,

 

I tried the steps above, but my printer is still showing "Scanner Error 22." Help please! 

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