HP Support Forums
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08-06-2011 11:16 AM
It's difficult to assess your problem when you do not mention the model number.
Have you installed the full version of the software, and read the manual?
To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
PS--You can render both Solution and KUDO