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Honor Student
magocsg
Posts: 4
Member Since: ‎07-18-2012
Message 1 of 167 (28,000 Views)

Scanner error 22 message on LaserJet M1212nf MFP

I have a LaserJet M1212nf MFP. Using Windows XP OS. Have Scanner error 22 message. No changes prior to error. Used via USB with Dell Optiplex GX620.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 167 (27,976 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Did you mean Scanner error 52?  I'm asking because I found this document that discribes diffent error codes for your printer series, but the code 22 isn't there.  Let me know.

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Honor Student
magocsg
Posts: 4
Member Since: ‎07-18-2012
Message 3 of 167 (27,968 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

It is 22. I saw the same 52 that you refer to. Thanks.
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 167 (27,965 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

I'm not really sure what that error means.  Try updating the firmware.  That might clear it up.  Let me know what happens.

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Honor Student
nisha3888
Posts: 2
Member Since: ‎07-31-2012
Message 5 of 167 (27,859 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

[ Edited ]

i updated my software and the error went away but returned after i scanned 6 pages. please help.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 6 of 167 (27,852 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Can you still copy?

 

Does the code come up on the printer or on the computer?

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Honor Student
nisha3888
Posts: 2
Member Since: ‎07-31-2012
Message 7 of 167 (27,849 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Yes I am still able to copy. The code comes up on the printer.
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 8 of 167 (27,845 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Please check your private messages, and let me know if the steps provided resolves your issue?

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Student
bajafresh4life
Posts: 1
Member Since: ‎08-26-2012
Message 9 of 167 (27,708 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Can you share your solution?  I am having the same issue.  Trying to make copies on my M1212nf and half the time it works and half the time I get a "Scanner Error 22" and I am forced to restart the printer in order to get it to work again.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 10 of 167 (27,698 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Check your private messages.  Let me know if that works or not.

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