Scanner tring to establish connection with C6280 All-in-One Photoshop and hangs w/task not completed

[Zippy-4]

I had been using my scanner previously and it was working just fine over a wireless set up.  Now, when I went to click new scan icon, a small  box came up and said, "Establishing a connection with 6200.192.168.9.2 and it just hangs there and establishes no connection.  I have to forcibly shut down Microsoft fax and scan program using Task Manager.   I have shut down my PC printer and wireless modem and disconnected and since reconnected and powered everything up again.  My wireless and seems to be working fine as I can get onto the internet, etc, but trying to scan a new document yeilds the same results as before with the application trying to establish a connection and just hanging there.  I have used my HP scan and print doctor and all is well with my devises, except for low ink levels.   My drivers are current according to a scan of my PC by HP.  Please help.  What next?

[RnRMusicMan · Accepted solution]

Hi @Zippy-4, 

Thank you for joining the HP Forums! 

I understand that you cannot scan with your HP Photosmart c6280 printer. I am happy to help you with your scanning! 

To confirm the printer's hardware is functional, are you able to make a copy with the printer's scanner glass?

For now, please try the troubleshooting steps within this guide, Network Scanner Connection is Lost (Windows), and let me know what happens! 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

Hope this post helps! 🙂

[Zippy-4]

Thank you for the help.  I now want to know how to disable the ink usage meter as it the cartridge is showing it's empty of ink when only half of the ink has been used.  Seems a waste to me to pay for a full cartridge and then only using half of it and then have to get a new cartridge.

Thank you.