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Scanner won't work (236 Views)
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lsm33759 Student
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lsm33759
Posts: 1
Registered: ‎05-23-2012
Message 1 of 2 (236 Views)
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Scanner won't work

‎05-23-2012 09:38 AM

My scanner on HP Officejet 7410 says it is not installed and won't work (Windows 7 64-bit). I tried reinstalling it and it still does not work

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Distinguished Professor Distinguished Professor
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Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 2 (224 Views)
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Re: Scanner won't work

‎05-24-2012 01:05 PM

Hello lsm33759

 

Did you upgrade from Vista to Windows 7? Have you tried running the HP Scan Diagnostic Utility? Has anything changed recently?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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