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Student
Posts: 1
Member Since: ‎05-23-2012
Message 1 of 2 (335 Views)

Scanner won't work

My scanner on HP Officejet 7410 says it is not installed and won't work (Windows 7 64-bit). I tried reinstalling it and it still does not work

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Regents Professor
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 2 (323 Views)

Re: Scanner won't work

Hello lsm33759

 

Did you upgrade from Vista to Windows 7? Have you tried running the HP Scan Diagnostic Utility? Has anything changed recently?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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