• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Deskjet Advantage 3835
Microsoft Windows 7 (64-bit)

Hi,

 

I'm evaluating to buy HP DeskJet Advantage 3835. 

 

Is it possible to scan Legal/Folio-size paper using this printer, especially using the ADF?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The printer supports scanning a Legal Size paper only from the ADF, the size can be selected from the HP Scan software.

 

You may find the Paper-handling specifications > Supported paper sizes section below as a reference, Legal Size is supported by the top ADF:

http://support.hp.com/us-en/product/HP-DeskJet-Ink-Advantage-3830-All-in-One-Printer-series/7172328/...

 

Note that it is not supported on the Flatbed Glass, which its size is limited to to Letter / A4 size.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

The printer supports scanning a Legal Size paper only from the ADF, the size can be selected from the HP Scan software.

 

You may find the Paper-handling specifications > Supported paper sizes section below as a reference, Legal Size is supported by the top ADF:

http://support.hp.com/us-en/product/HP-DeskJet-Ink-Advantage-3830-All-in-One-Printer-series/7172328/...

 

Note that it is not supported on the Flatbed Glass, which its size is limited to to Letter / A4 size.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.