Scanning issue for deskjet F335 (807 Views)
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Honor Student
egentry1981
Posts: 2
Registered: ‎05-26-2010
Message 1 of 4 (807 Views)
Accepted Solution

Scanning issue for deskjet F335

[ Edited ]

I have a deskjet f335 all-in-one printer.  I have installed the drivers and most recent software on a new computer running windows 7 (64bit).  I cannot get the printer to scan pics or docs from the solution center, the diagnostic test say that its fine, i am able to scan docs from paint, but i really need to be able to scan pics as well. Any help would be appreciated.

Grad Student
Gordon2
Posts: 224
Registered: ‎09-27-2009
Message 2 of 4 (780 Views)

Re: Scanning issue for deskjet F335

Honor Student
egentry1981
Posts: 2
Registered: ‎05-26-2010
Message 3 of 4 (765 Views)

Re: Scanning issue for deskjet F335

Thanks for the help, but that does'nt seem to have worked.

Grad Student
Gordon2
Posts: 224
Registered: ‎09-27-2009
Message 4 of 4 (753 Views)

Re: Scanning issue for deskjet F335

You may have already done so, but this other post indicates that they uninstalled, reinstalled and then applied the patch, which finally worked. There case is also an upgrade to Windows 7, while yours seems to be a new machine that already had Windows 7. It still may be worth a try.

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