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01-27-2011 10:39 AM
Scanning appears to take place .... the message block saying "Scan / Done" shows up .... HP Image Zone opens up and then this message appears ... " The program has encountered an unexpected error. Object reference not set to an instance of the object. " The HP Image Zone closes.
I have unistalled and reloaded the software and still the messages appear ... any suggestions as to how to deal with this malfunction appreciated .... this is occuring with a HP PSC 1510 all in one printer